Kennel Hours: non - negotiable
Mon-Fri 8am-6pm Closed noon-1 for lunch
Saturday 8am-6pm Closed noon-1 for lunch
ALL SERVICES AND TOURS
BY APPOINTMENT ONLY!
Rule of thumb: IF THE GATE IS CLOSED WE ARE CLOSED.
There is NO MOVEMENT of vehicles or persons in or out of the property during closed periods, including lunch hour. This is not only for your safety but the safety of all the pets on premise as well. This property is heavily guarded & under constant surveillance. Violators will be charged with all fees accrued with trespass and prosecution costs as well as fees for any pet harmed during your criminal act. We will not be liable for your medical costs obtained due to trespassing. Your client ship will be permanently revoked. Occasionally we will be closed , to allow for Dr. visits and family emergencies. Still being human- this is sometimes necessary. Clients scheduled that day for pick up, drop off & grooming will be given as much notice as possible & I will make necessary arrangements for your to get your pet in a very timely manner.
This facility observes the following holidays- Easter, July 4th, Thanksgiving & Christmas. Calls & emails on Holidays will be returned the next business day. NO TOURS WILL BE GRANTED THE WEEK OF ANY HOLIDAY!
Pets will still receive the quality care they are accustomed to during holidays but there is no movement in or out of the property by clients during that entire holiday.
After-hours/ holiday calls and emails will be answered next business day.
It is imperative that all clients respect business hours. This property is considered a private residence after hours/ lunch hour. We do not welcome uninvited guests or trespassers to the residence at ANY time. There is absolutely no parking at the residence and walking up to the kennel. We are not responsible if you get hurt walking through the yard. . The residence is OFF LIMITS to clientele at ALL TIMES. ( I'm sure you do not appreciate people in your private space either) Anyone caught climbing over , walking around automatic gate and fences or ramming the gates will be prosecuted and responsible for damage.
Sounds harsh.. I'm sorry but after 20 years I've seen it all and had it all happen ( including someone tapping me on the shoulder while sleeping at 1am to pick up their pet) . I can share some pretty scary stories, but it is my duty to protect the pets in my care as well as my own and provide a safe environment. I hope you will help me in this endeavor by being respectful and just a decent human.
Grooming is done by advanced appointment Monday - Friday only. During the warmer months we book 2-4 weeks in advance, so please call ahead.